Accomplishments, Goals & Updates

Accomplishments

• Implemented New Indexing System with a Scanning Unit. This enabled us to print our books and achieve timely information recording.
• Received a $12,000 grant from the State Library Historic Grant Program.
• Held two primaries and two elections.
• Recorded 12,863 documents — 3,000 more than last year.
• Received $10,000 in grant money.

Goals

• Improve customer care and service to the public.
• Install a new terminal in vault office to achieve above objective.
• Apply for another grant from the Preservation and Historic Grant Program.

System Updates

The Office of the City Clerk has enhanced its computer system with state-of-the-art technology. The upgrade to the IQS System includes two new servers, a Fujitsu Duplex document scanner and four new desktop workstations. The new system is based on Microsoft’s SQL database and has a browsing server for querying information. Land record information is scanned into the system, and land record books are printed and maintained right in our office.

We are also connected to the State Vital Registration System, providing up-to-the-minute vital birth records from the surrounding cities and towns.

The City of West Haven was chosen as the midsize city to participate in the Absentee Ballot Pilot Program, which the state viewed as a success. We also received a $12,000 grant from the State Library, which was applied to the cost of our new land records system. The staff of the city clerk’s office continues to work hard to provide the taxpayers of West Haven with professional and efficient customer service.