News Flash

West Haven News

Posted on: August 6, 2018

RWA bringing advanced metering infrastructure to city

Regional Water Authority Logo

WEST HAVEN, Aug. 6, 2018 — About 13,000 Regional Water Authority customers in West Haven will have the water industry’s latest metering technology installed starting next month, joining the 50,000 customers in the RWA’s water district who have already received the upgrade.

The system will allow the RWA to accurately read customers’ water meters by securely transmitting a low-powered signal from an AMI endpoint, a small device connected to the meter, to the RWA’s office.

The technology will upgrade how the RWA receives water consumption information, eliminate the need for manually reading customers’ meters, provide early detection of water leaks, and largely eliminate estimated water bills.

The RWA will deploy the new metering system to every customer in its 15-town service area over the next two years.

The RWA hired Contract Callers Inc., or CCI, to install the new advanced meter reading devices. Installation generally takes less than an hour and involves attaching the AMI endpoint to the customer’s existing water meter, usually where the existing meter reading device is located.

Read the official RWA News Release.

Watch the RWA Advanced Metering Infrastructure video on the official RWA YouTube channel.

For more information, visit the RWA website at https://www.rwater.com/customer-care/advanced-metering-infrastructure or the CCI website at https://www.contractcallers.com/rwa/.

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