News Flash

West Haven News

Posted on: July 28, 2020

City Hall reopening to the public with restrictions Aug. 5

NRossiPress Release (Small)

WEST HAVEN, July 28, 2020 — In accordance with state and local guidelines, City Hall is reopening to the public with restrictions Wednesday, Aug. 5, Mayor Nancy R. Rossi and city Health Director Maureen B. Lillis announced.

Rossi said the phased reopening of City Hall will allow staff to service residents inside the building for the first time since March 16, when City Hall was closed due to the coronavirus pandemic.

For phase one of the reopening plan, City Hall will open for limited business Monday through Thursday by appointment only and restricted to the first floor, Rossi said.

Residents can make an appointment for the Building Department, assessor’s office, tax office and city clerk’s office from 10 a.m. to 3 p.m. by contacting the department at Appointments are limited.

To enter City Hall, visitors must use the west entrance on the Savin Avenue side of the building. Visitors must wear face masks, show identification and pass a temperature check before entering, Lillis said.

Visitors must sign in with staff, noting the time and location of the appointment, and sign out when business is done. They must also use the hand sanitizer station before going to the appointment, Lillis said.

Visitors must maintain social distancing, including staying 6 feet away from others, and stand behind the protective barrier, Lillis said.

Although City Hall will partially reopen, the Chamber of Commerce and Department of Motor Vehicles Express offices will remain closed until further notice, city officials said.

Residents are encouraged to continue using online payments and the drop box at the Main Street entrance of City Hall.

Lillis said City Hall will remain closed on Friday until further notice to allow a deep cleaning of the building.

City employees are working extended hours Monday through Thursday, Rossi said. Employees are available by phone and email at

W.H. Health Dept. City Hall Reopening Flyer (Small)

W.H. Health Dept. Mask Meme (Small)

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