Tax Collector

COVID-19 Alert/Tax Office Update

The tax office is closed to the public until further notice. Tax bills will be mailed in mid-June. Beach parking stickers will be mailed to West Haven residents with current tax bills (meaning you were registered in West Haven as of Oct. 1, 2019). If you owe back taxes, they must be paid prior to the issuance of a beach sticker. You can view your tax history and pay online at the link below. Our staff remains working Monday through Thursday and is available to answer questions and process payments.

COVID-19 Relief Ordinance


Delinquent taxes remaining due and payable from April 1 are subject to a reduced interest rate of 3% per year for 90 days from April 1. New taxes due July 1 will have a 30-day grace period and in the event they are paid late will also qualify for a reduced interest rate for 90 days.

Temporary Drop Box
You can insert documents and tax office payments (no cash) into the drop box, located at the Main Street entrance of City Hall, 355 Main St. The drop box will be emptied daily and distributed to city departments.


**ATTENTION TAX DELINQUENTS**

VEHICLE IMMOBILIZATION (BOOT) PROGRAM IS IN EFFECT

To avoid the “boot,” payments should be made during business hours: 9 a.m. to 4:30 p.m.

IF YOU ARE DELINQUENT: DO NOT PAY BY E-CHECK OR CHECK (AS THERE IS A 7-DAY HOLD ON THESE TYPES OF PAYMENTS). DO NOT PAY ONLINE BY ANY METHOD AFTER 4:30 P.M. (AS THERE IS A 24-HOUR DELAY).



If you are “booted,” you will need to pay your full tax delinquency to the City of West Haven Office of the Tax Collector and a separate boot fee of $150 to the Vioalert driver.

The boot fee must be paid by money order or bank check only and made payable to “Vioalert” to have your vehicle released (boots are usually released within 1 hour).

For a payoff figure, you may call our collecting agent, TaxServ, at 866-497-2427 (toll-free).

Online Tax Information


The City of West Haven has upgraded the tax office’s software to allow the public to easily view tax information pay bills online. The database is updated on a daily basis. Tax payments do not show until they are processed. During the collection cycles of July and January, additional time is needed to process the large volume of payments. As a result, the webpage will show interest until payments are posted. If your payment was postmarked or dropped off on time, you do not incur interest for the additional processing time. Do not stop payment on checks until you have verified with the tax office that your check was not received.

If you print your tax bill(s) from the online database to send with payment, do not mail to the Hartford address. Make your check payable to “Tax Collector, City of West Haven” and send payment to:
Tax Collector
City of West Haven
P.O. Box 401
West Haven, CT 06516


This database can also be used for retrieving a tax payment history for federal filing.

Copies


Photocopies/printouts of existing bills or records cost 50 cents per page. This information is available online.

Credits


Be advised that the time in which to apply for credit is limited by state statute 12-129.